Active Listening and Mediation – Why Karen Matcke Crosby’s Cases Settle

Resolving disputes through mediation is often the most cost-effective way to handle conflicts. It also gives participants an opportunity to understand all of the facts and issues surrounding the dispute, not just the edited picture asserted by their attorney or other party involved. Karen Matcke Crosby, Attorney/Mediator in Concord, CA has extensive training in civil litigation disputes and community disputes. She has experience mediating business, real estate, home building and construction, personal injury, land/use and government permits, legal entities, contracts, business negotiations, and trust and estate conflicts.  In her practice, she utilizes active listening skills which are a cornerstone of successful negotiations.  Let’s take a closer look at what active listening is and why it is so important when negotiating legal disputes.

Active listening is a communication technique that requires the listener to focus on what the other speaker is saying and be able to repeat what was heard in order to understand. This type of listening involves disclosing what was absorbed by the listener and what was disregarded to show editing of the conflict to preferable perceptions. Additionally, it requires the participant to repeat back what was said so that everyone can ensure they are in agreement with the facts before continuing with the conversation.  This can help both parties feel heard while also helping them work together towards a solution more efficiently.

When it comes to mediation, active listening plays an essential role in creating an atmosphere which enables both parties to come together peacefully and work out their understanding of the conflict without resorting to litigation or further conflict. By actively listening to each party’s perspective without bias or judgment, participants engage in more open dialogue between them which makes them more likely to find common ground, to arrive at a mutually agreeable solution that satisfies both sides of the dispute without needing further intervention.  Karen Matcke Crosby operates under this premise when mediating her cases; remaining neutral during conversations with all the parties involved in order to come up with fair solutions quickly and effectively.

Active listening is an invaluable tool when negotiating legal disputes because it allows the parties to control the presentation, an environment where all sides of a conflict can be heard without judgement or bias for reasonable  alternative solutions to be reached. Karen Matcke Crosby uses these methods; she uses active listening skills extensively when mediating her cases which leads to more successful outcomes and also keeps costs low for her clients. Whether you hire her as a legal advisor or for dispute resolution, then look no further than Karen Matcke Crosby!

The Top Attorneys of North America have crafted this article to provide insight and helpful information of general interest. The goal is to keep readers informed and up-to-date on relevant legal topics – not necessarily offering advice tailored for their individual needs or circumstances.